Project record / Layout 07

Superchat

Superchat is an in-house SaaS product designed to let mid-sized companies onboard to WhatsApp Business and use broadcast, chat, and bot services.

Client: In-house product
Field: WhatsApp Business SaaS
Focus: WhatsApp Business SaaS development

Superchat WhatsApp Business SaaS mobile interface

01 / Context

The product and the work around it.

Superchat is an in-house SaaS product designed to let mid-sized companies onboard to WhatsApp Business and use broadcast, chat, and bot services.

The need

Companies needed a product surface that brought several WhatsApp Business activities together instead of treating broadcast, direct chat, and automated responses as disconnected tools.

Who it served

Mid-sized companies onboarding and operating customer communication through WhatsApp Business.

02 / Workflow

How the product moved the work.

The core path described by the retained project record.

01
Onboard the company
The business starts its WhatsApp Business setup through the SaaS product.
02
Choose a communication mode
Teams can move between broadcast, chat, and bot services.
03
Operate conversations
The product provides a continuing surface for customer communication.

03 / Delivery

What Outworld delivered.

The product groups multiple communication modes around one business account. Consistent navigation and account context are more valuable than presenting each mode as a standalone feature.

01Mobile app development
02UX design
03WhatsApp Business onboarding
04Broadcast, chat, and bot services

What the portfolio verifies.

The portfolio verifies that Superchat was an in-house SaaS product and lists mobile app development and UX design. It does not provide dates, Meta integration details, customer numbers, or outcomes.

This historical project is evidence of shipped product work. It is not presented as proof of Outworld’s current AI-agent delivery unless the record explicitly supports that claim.