Project record / Layout 04

USV

USV is a transactional WhatsApp assistant that lets medical representatives submit daily work, while a dashboard supports workforce, campaign, and business-information workflows.

Client: Unichem
Field: Pharmaceutical field reporting
Focus: WhatsApp field force reporting system

USV WhatsApp field reporting assistant shown across two mobile conversation screens

01 / Context

The product and the work around it.

USV is a transactional WhatsApp assistant that lets medical representatives submit daily work, while a dashboard supports workforce, campaign, and business-information workflows.

The need

Daily field reporting is easiest to complete in a channel representatives already use. The system moved structured submissions into WhatsApp and paired the conversation with an administrative dashboard.

Who it served

Medical representatives submitting daily activity and managers reviewing workforce and campaign information.

02 / Workflow

How the product moved the work.

The core path described by the retained project record.

01
Start in WhatsApp
A representative opens the transactional conversation without learning a separate reporting interface.
02
Submit daily work
The assistant gathers the information required for the daily report.
03
Review centrally
The dashboard supports workforce management, campaign creation, and business-information retrieval.

03 / Delivery

What Outworld delivered.

The conversation is only the input surface. The operational value comes from turning those submissions into structured records that managers can use in a dashboard.

01WhatsApp auto-answering bot
02Conversation design
03Field reporting
04Management dashboard

What the portfolio verifies.

The portfolio verifies the WhatsApp assistant, conversation design, and dashboard. It does not state the delivery date, user count, technology stack, or a measured operational result.

This historical project is evidence of shipped product work. It is not presented as proof of Outworld’s current AI-agent delivery unless the record explicitly supports that claim.