Project record / Layout 04

Aladdin Sales/Support

Aladdin Sales/Support is a WhatsApp ecommerce and customer-support bot for enquiries about internet recharge plans.

Client: Aladdin Inc.
Field: Telecom sales and support
Focus: WhatsApp ecommerce chatbot development

Aladdin WhatsApp sales and support bot conversation interface

01 / Context

The product and the work around it.

Aladdin Sales/Support is a WhatsApp ecommerce and customer-support bot for enquiries about internet recharge plans.

The need

Plan discovery and support questions happen in the same customer relationship. The bot used WhatsApp to answer common enquiries and move conversion information into connected systems.

Who it served

Customers exploring internet recharge plans or asking for support through WhatsApp.

02 / Workflow

How the product moved the work.

The core path described by the retained project record.

01
Ask about a plan
The customer starts a WhatsApp conversation about internet recharge options.
02
Receive a prepared answer
The automated flow responds to sales or support questions.
03
Connect conversion data
Relevant conversion information moves through a third-party integration.

03 / Delivery

What Outworld delivered.

The same conversation can begin as product discovery and continue as support. The flow needs to keep that context while connecting the customer interaction to conversion reporting.

01WhatsApp auto-answering bot
02Conversation design
03Sales and support flows
04Third-party conversion-data integration

What the portfolio verifies.

The portfolio verifies the WhatsApp bot, conversation design, customer-support role, and conversion-data integration. It does not state dates, provider details, usage, or conversion outcomes.

This historical project is evidence of shipped product work. It is not presented as proof of Outworld’s current AI-agent delivery unless the record explicitly supports that claim.